Policyholder Resources

Increase Coverage
Increases to existing coverage are allowed during open enrollment

Increases to existing coverage are allowed during open enrollment. 

To apply for an increase, follow the steps below. Completed forms will be submitted electronically with e-signature.

 Visit the Apply Now section of this website and follow the instructions to access the enrollment forms.

 You must complete both the Benefit Election Form and Long Term Care Insurance Application with HIPAA Authorization.

Decrease Coverage
Decreases to existing coverage are allowed at anytime

Decreases to existing coverage are allowed at anytime. 

To decrease coverage, complete the Request to Change Coverage Form here: Click Here.

Completed forms will be submitted electronically with e-signature.

Cancel Coverage
Cancellations are allowed at anytime

Cancellations are allowed at anytime. 

To cancel coverage, complete the Request to Change Coverage Form here: Click Here.

Completed forms will be submitted electronically with e-signature.

Duplicate Copy of Policy
Request a duplicate copy of policy documents

 

Address Change
Complete the form to request an address change

 

Name Change
Please complete the form to request a name change

 

Direct Bill Form (ACH)
For use by policyholders who are currently on direct billing via monthly automatic payment

For use by policyholders who are currently on direct billing via monthly automatic payment with Unum and need to update or change banking account information.

To update or change banking account information with Unum, complete the Authorization and Agreement for Monthly Automatic Payments form: Click here. Completed forms will be submitted electronically with e-signature.

File a Claim

Contact LTC Solutions at (877) 286-2852 or LTCiBenefitsTeam@ltc-solutions.com to initiate a claim for your LTC policy.

We're Here to Help

Licensed long-term care specialists are available to assist you in understanding the plan and rates.

Call (877) 286-2852